Privacy Policy

Effective Date: 1 January, 2026

BrainGig LLC (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

  1. Personal Information

    • Name
    • Email address
    • Phone number
    • Billing and payment details
  2. Technical Data

    • IP address
    • Browser type and version
    • Device information
    • Pages visited and usage data
  3. Communication Data

    • Messages or inquiries sent through forms, email, or chat

2. How We Use Your Information

We use collected data to:

  • Provide and deliver our services
  • Process payments and manage transactions
  • Communicate with you regarding projects, updates, or support
  • Improve our website and services
  • Send marketing communications (only if you opt-in)

3. Payment Processing

All payments are securely processed through Paddle, our Merchant of Record.

  • Paddle is responsible for handling:
    • Payment processing
    • Billing
    • Tax compliance
  • When you make a purchase, your payment data is collected and processed directly by Paddle in accordance with their privacy policies.

4. Sharing of Information

We do not sell your personal data.

We may share your information with:

  • Service providers (e.g., hosting, analytics tools)
  • Payment processor (Paddle)
  • Legal authorities if required by law

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance user experience
  • Analyze website traffic
  • Understand user behavior

You can control or disable cookies through your browser settings.

6. Data Retention

We retain your personal data only for as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes

7. Your Rights

Depending on your location, you may have rights to:

  • Access your personal data
  • Request correction or deletion
  • Object to processing
  • Withdraw consent at any time

To exercise these rights, contact us using the details below.

8. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Children’s Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect data from children.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Information

If you have any questions about this Privacy Policy, you can contact us: